Understanding the significance of being visible and accessible, I made it a priority to be present at the beginning, middle, and end of each production day while also conducting regular patrols throughout the set. Building rapport with various departments was crucial. I focused on fostering friendly and approachable relationships with everyone I encountered. Earning the trust of the Heads of Departments (HODs) was vital, and I was fortunate to work with a leadership team that was receptive and supportive of my role. They actively communicated my presence to their teams, which made my integration smoother.
A pivotal moment came when I helped resolve a conflict early in production. This not only built my credibility but also encouraged the HODs to advocate for my services among the cast and crew. Maintaining morale is essential in this line of work, especially during a lengthy five-week shoot with long days that sometimes extend into the weekends.
In the first week, I initiated a weekly wellbeing memo incorporating humour, positive affirmations, and engaging visuals. It was important for me to be available beyond the typical shooting hours, as the unpredictable nature of the set often led to late-night phone calls. Midway through the production, one-on-one meetings with the HODs were organised to listen to their concerns and understand their challenges. The role often involves mediating between departments, allowing crew members to express their thoughts and feelings in a judgment-free environment.
A significant aspect of my job was to keep the crew motivated, which required me to maintain an upbeat attitude and lead by example. It was gratifying to receive positive feedback from crew members regarding the impact of this role. Many expressed how beneficial it had been to have a WBF on board, reinforcing the importance of mental well-being in such a demanding environment.
Throughout the production, effective communication with the Access Coordinator was essential to avoid any overlaps or redundancies in our efforts. Collaborating as a cohesive team made everyone feel more supported and valued.
As the production wrapped, receiving heartfelt calls from cast and crew members validated the positive impact of a WBF on the team.
Written by 6ft From The Spotlight Wellbeing Facilitator, Mo Jannah.
