My first job as a Wellbeing Facilitator was with Rownd a Rownd (see earlier blog) a drama series produced by Rondo Media in North Wales. I started working for the company in October 2022. This was a new venture for me and the company, and I don’t think either of us had envisaged at that time that I would still be there two years later!
I am glad to say that I’m now about to start working on the next series and this is a special one as Rownd a Rownd celebrate their 30th year. From my perspective it’s great that the company recognises the value of having a wellbeing facilitator on their production. Even with budgets stretched, Rondo is sourcing the money to offer emotional and mental health support to their employees.
Building trust and relationships
As the WBF role is still fairly new in the industry, it can take time for any company and their employees to understand the role and realise what can be accomplished. Unlike a short-term production, the advantage of being with a company long-term is that you meet staff regularly, see how they react to pressure and see the outcomes of any advice or recommended adjustments.
WBF’s always have time for staff, cast, crew and everyone who works for the company. We are interested and concerned about them and being neutral, employees are reassured that they can share confidentially.
Grievance support
This year, the company experienced a devastating loss with the sudden death of a crew member. Being there at the time gave me a deep understanding of how everyone was feeling. When people needed support, they weren’t approaching a stranger but someone they trusted and could confide in. Already knowing the crew and cast well made a significant difference in how I could offer comfort and assistance.
Highlighting mental health
WBF’s are always highlighting concerns around mental health and making it easier and more acceptable for people to discuss any experiences they wish to share. I work with the company to develop Mental Health Risk Assessments for their productions and this year senior managers participated in a two-day Mental Health First Aid course, further demonstrating the company’s commitment to its duty of care.
According to a report by the Chartered Institute of Personnel and Development (CIPD), UK companies that invest in employee wellbeing programmes are more likely to see a reduction in absenteeism and an increase in productivity. That surely is a win-win for everyone.
Trusted confidant
Over time, a long-term wellbeing facilitator can build strong relationships with the staff and become a trusted confidant and advisor. This trust is critical in encouraging employees to seek help when they need it and can prevent minor issues from escalating into major problems.
I’m not sure what issues, problems, or concerns might arise with the crew and cast of this series, but whatever they may be, I’ll be there to assist.
So, to answer my friend’s question – are you still working with Rondo? I’m so glad I am!
Written by 6ft From The Spotlight Wellbeing Facilitator, Marian Ifans.
